I Am So Sorry
First of all my apologies to First South; last week I crudely misspoke about their lack of customer service and how they handled a situation with my parents' account. I use this account to pay their bills and am listed as the third owner of the account. Upon further review the blame lies on their online BillPay company with whom they apparently are not affiliated. Seems as though they have never even talked with BillPay before. Looks like this was the first time they had ever had any problem with BillPay............................... Anyway they would not let us access the account online because my father was the only authorized online person.....yeah, let that one sink in for a while. But to their credit all was fixed this week. Thank you First South.
Bite my ass BillPay. And yes Farley, it does make you feel good to flip someone off.
Oops, let that one slip out. I'll try to class this blog up a little; I promise.
Saw this picture online. With Irene pointing at us tonight I can not help but fret a little. High winds are one thing but these tornadoes scare the heck out of me. Classy huh? Didn't curse! Time to batten down the hatches and see what Irene has in store for us. Good luck to all. Come on Irene (what's that? The song was Come On Eileen? Really? Was it written for Paul McCartney's second wife Eileen? Wasn't that her name? I thought that since she......never mind, my bad) Sorry, come on Irene! Regardless, a beautiful picture of a water spout off Carolina Beach a few weeks ago.
Bite my ass BillPay. And yes Farley, it does make you feel good to flip someone off.
Oops, let that one slip out. I'll try to class this blog up a little; I promise.
Saw this picture online. With Irene pointing at us tonight I can not help but fret a little. High winds are one thing but these tornadoes scare the heck out of me. Classy huh? Didn't curse! Time to batten down the hatches and see what Irene has in store for us. Good luck to all. Come on Irene (what's that? The song was Come On Eileen? Really? Was it written for Paul McCartney's second wife Eileen? Wasn't that her name? I thought that since she......never mind, my bad) Sorry, come on Irene! Regardless, a beautiful picture of a water spout off Carolina Beach a few weeks ago.
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2 comments:
Hey John,
I discovered the same thing with our online account with Wachovia. I continued to pay bills on the account till I discovered an issue. As soon as I tried to speak to someone about the problem and told them I was John's wife, they closed the account. I did have right to survivorship for our banking account but not the online account since he set it up in his name. I argued with several service reps to no avail. I was told to set up my own account. So crazy...
Hope you guys faired well through the storm.
Pat
we're OK thanks; going to lose the fridge and freezer, and require some tree surgery later, but that's OK, it's not raining in my bedroom.
As for the banking, if they had alerted me I could have responded correctly. Not very good customer service.
Hope you and your family are doing well.
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